Galbraith Property Services centralises its contractor management with property experts-
Propertyserve which procures, manages and delivers reactive fabric maintenance to building owners and managing agents across the UK, has made its move into the residential sector, following a successful trial with Galbraith Property Services.
Galbraith Property Services offers a professional and proactive approach to the management of portfolios across the Midlands, South East, Greater London and the South West. Properties covered include: student, commercial, residential, vacant and hotels.
Traditionally, Galbraith has always handled facilities management in-house, but as the company’s portfolio started to spread, the team was finding contractor response times were often not fast enough.
Property director Clare Johnson, said: “In most cases, reactive property maintenance means there is a requirement to get to a property and tend to any issues – quickly.
“We heard about Propertyserve and its national network of contractors, coupled with its often very speedy response times. It all sounded too good to be true, but the service proved to be successful, saved a significant amount of time for the property management team and so we appointed them to work across our portfolio.”
Chris MacDonald, managing director at Propertyserve, added: “We’re delighted to be working with Galbraith and helping the company to centralise its contractor management. This win also sees Propertyserve making in-roads into the residential property sector, an area we are seeking to expand in the coming years.
“When it comes to property maintenance issues, we provide a truly joined up service – procuring, managing and delivering services. And we strive to make the entire process as seamless and straightforward as possible for the clients – not only ensuring that reactive works are responded to quickly but also helping them to keep a track on jobs being logged and controlling costs.”