No need for you to have 100’s of calls at all hours of the day and night to your office or mobile. Customer focused – our helpdesk handled and managed to completion in excess of 34,000 maintenance issues for our clients in 2016.
There’s nothing more reassuring than being greeted by a familiar friendly voice when there’s a problem. Our helpdesk teams are dedicated to individual clients and trained in building related matters. Meaning a familiar voice with extensive knowledge of your portfolio is there to assist you.
Not enough time to look after your portfolio and tenants with the care and attention they need? Passionate and capable – we help look after over 4,000 commercial properties across the UK.
You don’t want to be kept waiting when there is a building issue. Competent and caring, the average answer time is just 4.8 seconds for our Helpdesk teams.