The partnership between Propertyserve and C&W has been built within an open and trustworthy environment. Through regular meetings and communication, Propertyserve have gathered a very comprehensive understanding of the C&W business and good working relationships with all parties and stakeholders. Vice versa C&W have built good working relationships with the Propertyserve stakeholders. Key to this has been the dedicated resource to the relationship and the stability within the Propertyserve team to really maximise the knowledge base. This knowledge and understanding has helped Propertyserve to building the business processes tailored to our requirements and to fulfil the requirements of the partnership. Propertyserve have challenged our existing processes and through these challenges have enabled our business processes to be amended to achieve maximum efficiency and benefit.